Mobile Phone

Alcatel 1C 5009D - 5.34"

Refunds & Returns Policy

Product Specs  


Dimensions: 146.9 x 70.6 x 9.2mm
Weight: (TBD)
Side keys: 2 (1 for power, 1 for volume)
Finish: Brushed Anodized Aluminum
Colors available: Metal Black


5.34” FWVGA+ 960 x 480 pixels
18:9 display
16M color display
Capacitive screen


Rear camera: 8MP (interpolated to 13MP), auto focus, flash
Video capture: 720P@30fps
Front camera: 5MP (interpolated to 8MP), fixed focus, flash
Video capture: 720P@30fps
Features: HDR, EIS, Snapshot, Instant Collage, Photo Booth


Internal Memory:16GB ROM + 1GB RAM
End user memory: 11GB (TBD)
External Storage: Micro SD card, up to 128GB (FAT32 format)


2G Quadband 850/900/1800/1900
3G Bands 1/2/4/5/8 (42 Mbps downlink, 5.76 Mbps uplink)
Wi-Fi 802.11b/g/n, Wi-Fi direct, Wi-Fi hotspot
FM Radio, Bluetooth 4.2
GPS with A-GPS, USB 2.0 High speed
Nano SIM slots
Dual SIM Dual Standby (5009D)


Audio Codec : WAV, MP3, MP2, AAC, AMR,
WH15 headphones included
HAC M3 compliant


Battery: 2460mAh (typical)
5V1A charging, Micro USB
Talk time: TBD
Standby time: TBD
Charging time: <3.5 hours


Android 7 Nougat
Mediatek MT6580M (4x A53 1.3GHz)
GPU: ARM Mali400 MP2 500MHz
Accelerometer, e-compass, proximity & light sensors
Fingerprint reader (5009A)
Face recognition/unlocking

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Refunds & Returns Policy

Refunds & Returns Policy: complies with EU distance selling rules.

If you are unhappy for any reason with your purchased product, you may return the goods to within 14 days of receipt.

1: Items must be in the same unopened condition that they were received in.

2: Buyer is responsible for the return postage cost of the goods. It is advisable that if the buyer deems the goods of significant value that they use a “tracked package” option, as will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature.

3: Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges)

Faulty/Defective Goods:

1: (CD,DVD,Blu-Ray & Vinyl). If the item(s) are faulty or defective in any way, you can contact us with 30days with reason and seek a replacement or full refund.

2: accepts reasonable returns postage charges and will also refund you for these once proof of postage is supplied. In some cases depending on value of the goods, may opt to send a courier to collect  the faulty/defective item(s).

3:(Electrical items….. Playstations, Camera’s, laptops and other high value items). All of these items have a 28 day DOA (dead on arrival) returns policy. If unit is faulty within this time period, eBuzz will accept return of the item and verify the fault. If a genuine fault is found customer will receive a replacement or full refund. This applies only to genuine faults. If the item does not have a genuine fault… water damage, misuse or neglect… etc.. then the item will be returned to the customer without a refund.

If the item outside the DOA period of 28days it should be covered under warranty direct with the manufacturer. Please contact the team for details on your specfic brand of product, and they will help you get the issue resolved.


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