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Cleo [2016]

Returns & Refunds Policy

Starring Ross Lynch from Disney Channel's number 1 programme - "Ally and Austin" and Sandra Oh ( Grey's Anatomy) A romp through childhood full of heart, humour and huggability! To amuse themselves during the winter school break, the kids in a small village decide to have a massive snowball fight. Luke and Sophie, both 11 years old, become the leaders of the opposing sides. Sophie and her cohort defend an elaborate snow fort against the assault of Luke’s horde. Whichever side occupies the fort at the end of the winter break, wins. But what starts out as pure youthful fun and enthusiasm deteriorates into a more serious conflict. Joy is restored when all the children decide to attack the fort rather than each other and happily destroy every last bit of the snow fort. Also includes a new song by international superstar Celine Dion.

Transit Times:

  • Express Shipping - Ireland Only (Next Business Day Delivery)
  • Ireland Standard (2 - 4 days)
  • UK Standard (3 - 5 days)
  • Rest Of Europe (3 - 7 days)
  • Rest of World (5 - 13 days)

 

Refunds & Returns Policy

Refunds & Returns Policy:

eBuzz.ie complies with EU distance selling rules.

If you are unhappy for any reason with your purchased product, you may return the goods to eBuzz.ie within 14 days of receipt.

1: Items must be in the same unopened condition that they were received in.

2: Buyer is responsible for the return postage cost of the goods. It is advisable that if the buyer deems the goods of significant value that they use a “tracked package” option, as eBuzz.ie will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature.

3: Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges)

Faulty/Defective Goods:

1: (CD,DVD,Blu-Ray & Vinyl). If the item(s) are faulty or defective in any way, you can contact us with 30days with reason and seek a replacement or full refund.

2: eBuzz.ie accepts reasonable returns postage charges and will also refund you for these once proof of postage is supplied. In some cases depending on value of the goods, eBuzz.ie may opt to send a courier to collect  the faulty/defective item(s).

3:(Electrical items….. Playstations, Camera’s, laptops and other high value items). All of these items have a 28 day DOA (dead on arrival) returns policy. If unit is faulty within this time period, eBuzz will accept return of the item and verify the fault. If a genuine fault is found customer will receive a replacement or full refund. This applies only to genuine faults. If the item does not have a genuine fault… water damage, misuse or neglect… etc.. then the item will be returned to the customer without a refund.

If the item outside the DOA period of 28days it should be covered under warranty direct with the manufacturer. Please contact the team for details on your specfic brand of product, and they will help you get the issue resolved.

 

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